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Haier America Support Ticket - Fix or refund HW100!

Haier America Support Ticket

Fix or refund HW100! - HW100 washer/dryer combo

Created By: crystalwolf's Picture crystalwolf Last Reply: crystalwolf's Picture crystalwolf
Priority Level: [Emergency] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 0
Product: HW100 washer/dryer combo

HW100 just turned "2" years old and has been serviced 3x under warranty one time "out of warranty"
I believe this is a defective unit!
I bought it from Living Direct who refuses to do anything. I think if I had bought from Amazon (they didn't have it then but have it now) They would of replaced the unit b/c they believe in good customer service.
I did put a review on Amazon.
Anyway I want the unit refunded or replaced with a non defective unit. Now I have the E12 error code showing up and this is the 4th the unit has shown to be defective. I want a replacement. Or refund of the money I spent.
I could of gotten a regular washer for $250 from Sears!
Now I have to go do laundry at the Laundromat. Haier America /Living Direct does not stand behind their products. Just google HW100 and see how many complaints.
Its a defective design and should be recalled.


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